Frequently Asked Questions

Yes. Every batch is sent to an independent, ISO-accredited lab before it ships. You can view all current and archived test results on our Lab Results page. We publish purity percentages, heavy metal panels, and microbial testing results — not just a certificate of analysis number.

Orders are processed and shipped within 48 hours (business days). Standard shipping is 3–5 business days. Orders over $75 ship free. We ship discreetly — no branding on the outside of the package. Tracking numbers are emailed once your order ships.

60-day money-back guarantee. If you're not satisfied, contact us within 60 days of delivery with your order number. We'll process a full refund — no questions, no guilt trip. Due to the nature of some raw materials (e.g., injectable compounds prone to suspension), certain products carry a no-refund policy if suspension issues arise after you've received the product — this is noted on the product page.

We accept major credit and debit cards (Visa, Mastercard, Amex), as well as cryptocurrency (Bitcoin, Ethereum). All transactions are processed over encrypted, PCI-compliant payment gateways. We do not store your full card number.

Once your order ships, you'll receive a tracking number by email. You can also view all your orders and their statuses in your Orders page — no account required, just your order number and email.

Yes. Contact us for wholesale and bulk pricing on orders of 10 or more units. We also have an affiliate program — apply on the Connect page. Affiliates earn 10–15% on referred orders with real-time tracking.

Due to the nature of certain raw materials, some injectable compounds may develop precipitation (small flakes or crystals) in the vial. This does not affect the potency or purity of the product. To re-dissolve, gently warm the vial on a candle warmer or hot plate — do not boil or microwave. Always inspect and warm before use.

Store all products at room temperature (59–77°F / 15–25°C), away from direct sunlight and moisture. Injectable products should be kept upright. Do not refrigerate unless specified on the label. Keep out of reach of children.

Yes — our products are formulated with stacking in mind. Visit the Shop to browse our pre-built stacks, or build a custom stack yourself. If you have questions about specific compound combinations, consult a qualified healthcare professional.